Owner FAQs
Answers to your frequently asked questions
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Are you licensed?
Yes. All Property Managers have a Property Management License or a Real Estate LicenseWhat are your hours, and when are you available to take leasing calls?
Our office is open Monday - Friday from 9:00am - 5:00pm. For leasing inquiries, call 864.248.6300Can you put the money directly into my account?
Funds will be directly deposited to your checking account every month. Direct Deposit usually takes 2-3 business days.How do you collect rent from tenants?
We encourage all tenants to pay their rent through their tenant portal online, however we are open Monday - Friday from 9:00am-5:00pm where tenants can drop off their payment.How much security deposit do you charge the tenant?
Security deposits equal one months full rent.Should I allow pets?
We work closely with each property owner to determine whether pets can be allowed. While the choice is yours, we strongly encourage pet-friendly policies to help attract a larger pool of qualified applicants. If pets are permitted, a non-refundable pet fee will be charged for each animal. This fee is retained by our management team to help cover any additional wear and tear associated with pet occupancy.How often do you visit the property?
We will perform move in and move out inspections prior to move in and following any vacancy. GoGo Property Management will also perform periodic inspections based on the level of your management package.What type of properties do you manage?
We manage residential properties as well as commercial properties, including but not limited to single-family homes, condos, town homes, duplexes, triplexes, small apartment buildings, retail, industrial, and office spaces.How will I get updates on my portfolio?
You will be given access to the owner portal that will give you access to all of your account activity 24/7. Once you are logged in you will have access to statements, invoices, leases and your management agreement.How do you handle maintenance requests?
Tenants will always have access to a 24/7 emergency repair hotline number for after hours maintenance requests. When we receive a maintenance request, it will be logged into our software system and then we can assign a vendor and track the work order from start to finish. We keep in constant communication with both the tenant and the vendor to make sure that repairs are completed in a timely manner.If you manage all of my properties will I receive a discount?
YES! We offer multi-property discounts for owners with large portfolios.How soon can you start managing my property?
We will list your property the same day that we receive the signed management agreement and the keys.Contact Us
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